From Software’s DLC for Elden Ring, Shadow of the Erdtree, has been facing performance issues for PC since it launched last week. It appears that the issues may be due to external mouse-control software that players are using.

The official Japanese From Software Player Support X/Twitter account further explains how this may be the issue that PC players are running into. The tweet (machine-translated) reads:

“[ELDEN RING] In the PC version, the frame rate may not be stable when playing the game while running a mouse-control related app. In that case, please try playing the game after stopping the mouse-control related app.”

The day-one patch for Shadow of the Erdtree added various new features to the game. These included a new “Recent Items” tab that helped players easily find new items. In addition, players can now ride Torrent in the final boss fight of the base game. More recently, From Software added another patch, which made Shadow of the Erdtree a bit easier for those who may be stuck.

In our Shadow of the Erdtree review, Tamoor Hussain wrote, “Elden Ring was a masterful open-world game that I would describe as generation-defining–it will go down in history as one of the all-time greats. But, when the final blow was struck in the Land of Shadow and my journey came to an end, I couldn’t help but reflect on how it has made me feel and what has stuck with me.”